Privacy Policy
Last Updated: 26/09/2024
At svngshop, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data:
-Personal Identifiable Information (PII): Name, email address, mailing address, phone number, and payment details (when placing orders or signing up for our newsletter).
-Non-Personal Information: IP address, browser type, operating system, and pages viewed on our website.
-Payment Information: Payment details such as credit/debit card information, which are processed through secure payment gateways.
2. How We Collect Information
We collect information in the following ways:
-Directly from you: When you fill out a form, place an order, or sign up for a newsletter.
-Automatically: Through cookies and tracking technologies when you browse our website.
-Third-Party Sources: Information provided by third-party services such as payment processors.
3. Use of Your Information
We use the information we collect for the following purposes:
-To process orders and payments: Your personal information is used to fulfill orders, process payments, and deliver products.
-To improve customer service: Information helps us to respond more effectively to customer service requests and support needs.
-To send promotional content: With your consent, we may send emails about new products, special offers, or other updates.
-To enhance website functionality: We use cookies and analytics tools to understand website usage and improve the user experience.
4. How We Share Your Information
We may share your information in the following cases:
-Third-Party Service Providers: We share your data with third parties who help us operate our business (such as payment processors, shipping companies, and marketing tools), but they are only allowed to use the data as necessary to perform their services.
-Legal Obligations: We may share your data if required by law, such as in response to a subpoena, or to protect our legal rights.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and to comply with legal obligations. This includes order information, shipping records, and customer communications.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: You can request a copy of your personal data and ask us to correct any inaccuracies.
- Deletion: You can request that we delete your personal data, subject to certain exceptions (such as fulfilling legal obligations).
- Opt-out of Marketing: You can opt-out of receiving promotional emails at any time by following the unsubscribe link in our emails.
7. Security Measures
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and limiting access to personal data to authorized personnel only. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
8. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These cookies track website usage, help personalize content, and enable certain features. You can control or disable cookies through your browser settings, although this may limit your ability to use some features of the website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review their respective privacy policies before engaging with them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the update will be reflected at the top of the policy. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Svngshop
Email: svngshopofficial@gmail.com
Phone: 8850313572